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Recruitment Process Outsourcing: RPO Unravelled


War for talent, high attrition rate, talent crunch, complex labour market - are these the phrases that make you nervous? Do you have a business with a clear core-competency but find that your recruitment processes are not delivering best-fit candidates? Are you seeking to grow your business in different locations, but need help in hiring local teams? Then look no further; Recruitment Process Outsourcing (RPO) is the solution for you!


What is RPO?
Recruitment Process Outsourcing - RPO allows a business to outsource their recruitment tasks to a service provider.

The services of RPO providers include:

Job postings
Initial screening
Assessment tests
Telephonic and personal interviews
Reference verification
Offer management
Transition management
Workforce restructuring
Training and
End-to-end RPO solutions.

In end-to-end RPO solutions, providers take over all stages in the recruitment process.

RPO: A Growing Need

Familiarity with local labour market

In today's globally competitive economy, companies are chasing low-cost labour coupled with productivity all around the world.

Due to their local presence and experience in recruitment of human resources in certain geographical areas, RPO providers can help companies establish offices, both captive and virtual captive, in unfamiliar locations.

Access to large pool of professionals

RPO providers can give access to the best-fit, skilled and experienced human resources due to their seasoned operations in specific regions.

Apart from active candidates, RPO providers can also help companies in searching for passive candidates - those who are working efficiently in other organisations. All is fair in love, war and recruitment!

Access to recruitment best practices and processes

Many companies do not have a streamlined recruitment process. Recruitment forecasting is lacking and hiring is a reaction rather than the result of planning. RPO helps such companies benefit from standard processes and best practices followed by the professionals at the RPO provider. Standard procedures and tested methodologies will help in attracting the right talent, providing significant benefits to businesses.

Agility and flexibility

RPO providers offer speedy scaling up or scaling down of operations in new offices. They can react swiftly to change or can evolve to changing needs of an organisation.

Cost-effectiveness

Apart from penetrating low-cost labour markets for clients, RPO can provide long-term financial benefits to a client company. A best-fit talent will stay longer in a client's employment, thus reducing attrition rate. Top professionals will push up innovation and productivity in client companies, thus providing long-term strategic benefits.

Some Global RPO Players

According to "The Black Book of Outsourcing" published by the Brown-Wilson Group, the top 5 RPO vendors worldwide in 2007 include Spherion, RPOWorldwide, ZeroChaos, TalentFusion, and PeopleScout. Global players such as Kelly Services, Elixir Technologies and Kenexa Technologies have set up RPO services in India. According to a Press Trust of India (PTI) report in "The Deccan Herald", dated September 24, 2007, the RPO industry market in India is at present USD 2.5 billion and is expected to grow at the rate of 30 to 40 percent this year.

Outsourcing providers who help in setting up virtual offices with dedicated employees (Virtual Captive office service providers), also perform recruitment functions. They offer a greater degree of control and involvement for the client in the recruitment process.

Crewind Technologies, an MNC based in Chennai, is a virtual office service provider specialising in the web technology sector. Apart from providing infrastructure, Crewind handles the entire recruitment process for clients, making it easy to set up virtual offices in different locations with best-fit employees. Such a combination maximises the benefits offered by RPO.

-  Professionally Qualified Employees -  Secured Development Environment -  High coding standards -  No hidden charges -  Online 24/7 support More benefits
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